As dealerships look for new ways to increase service revenue, one of the most effective strategies is offering pickup and delivery for vehicle maintenance and repairs. Customers today expect convenience and efficiency, and dealerships that provide at-home vehicle pickup and return services can attract more business, increase repair orders, and enhance customer retention.

As more industries embrace digital transformation, driver’s license verification is evolving from a manual task into a fully automated, technology-driven process. For businesses like dealerships, rental agencies, and mobility services, staying ahead of these changes is crucial to remain competitive and meet customer expectations.

Efficient toll management is essential for dealership service departments, particularly those managing large loaner or rental fleets. Recent improvements and innovations in toll management technology offer dealerships new opportunities to drastically reduce costs, simplify billing processes, and enhance the customer experience.

Managing a courtesy transportation program is a challenge for many dealerships. Traditional loaner fleets and shuttle services are expensive to maintain, require constant oversight, and often lead to inefficiencies that frustrate both customers and staff.
By integrating Connexion Mobility’s Uber for Business solution, dealerships can seamlessly automate ridehail services, ensuring a more cost-effective, efficient, and customer-friendly transportation experience.

For dealerships, managing a shuttle service can be a logistical challenge. Without real-time tracking and automated dispatching, inefficiencies such as long wait times, unnecessary mileage, and underutilized vehicles can drive up costs and reduce customer satisfaction.

Managing a service loaner fleet comes with financial challenges, especially when it comes to tracking mileage and fuel usage. Without proper monitoring, dealerships risk losing money on unclaimed fuel costs, excessive mileage wear, and missed warranty reimbursements.

For service managers, managing the dealership’s loaner fleet often feels like a necessary expense rather than a profit opportunity. But introducing a paid rental program can change that narrative — transforming a cost center into a revenue stream while improving operational efficiency and customer satisfaction.

Nothing frustrates customers more than long wait times, misplaced vehicles, and disorganized dealership operations. Whether they’re coming in for a test drive, picking up a service loaner, or waiting for their car after service, delays and confusion ruin their experience—and may even cost the dealership a sale.
With Connexion Mobility’s Lot Management Solution, dealerships can eliminate these frustrations by quickly locating vehicles, optimizing test drive experiences, and ensuring smooth service operations.

For any business that hands over vehicle keys – dealerships, rental companies, or fleet services – insurance verification is no longer just a box to check. Today, it’s a critical part of delivering a fast, professional, and trustworthy customer experience, while improving internal efficiency.
In the past, insurance checks were manual and time-consuming. Staff would ask customers for their proof of insurance card, manually copy information, and sometimes miss errors or expired policies. This process often added unnecessary delays and left room for mistakes. According to a Cox Automotive survey, 46% of customers cited slow check-in as their biggest frustration during service visits or rentals.