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Managing a courtesy transportation program is a challenge for many dealerships. Traditional loaner fleets and shuttle services are expensive to maintain, require constant oversight, and often lead to inefficiencies that frustrate both customers and staff.
By integrating Connexion Mobility’s Uber for Business solution, dealerships can seamlessly automate ridehail services, ensuring a more cost-effective, efficient, and customer-friendly transportation experience.

For dealerships, managing a shuttle service can be a logistical challenge. Without real-time tracking and automated dispatching, inefficiencies such as long wait times, unnecessary mileage, and underutilized vehicles can drive up costs and reduce customer satisfaction.

Nothing frustrates customers more than long wait times, misplaced vehicles, and disorganized dealership operations. Whether they’re coming in for a test drive, picking up a service loaner, or waiting for their car after service, delays and confusion ruin their experience—and may even cost the dealership a sale.
With Connexion Mobility’s Lot Management Solution, dealerships can eliminate these frustrations by quickly locating vehicles, optimizing test drive experiences, and ensuring smooth service operations.

Managing tolls incurred by loaner vehicles or customer rentals is often overlooked but can lead to significant hidden expenses for dealership service departments. Without effective toll management, dealerships risk not only unexpected financial burdens but also customer dissatisfaction and disputes. Implementing a streamlined toll management solution ensures smoother operations, cost control, and enhanced customer relationships.

For years, dealerships have relied on loaner vehicles and shuttle services to transport service customers, but these traditional options come with inherent limitations. Loaner cars require inventory management and maintenance, while shuttles often have fixed schedules, limited routes, and long wait times.
Integrating ridehail services (Uber/Lyft) into a dealership’s courtesy transportation program provides greater flexibility for both customers and dealership operations, ensuring a seamless, efficient, and scalable transportation solution.

In today’s competitive automotive market, customer satisfaction is key to retaining clients and building long-term loyalty. Providing efficient shuttle services as part of your service loaner fleet management can make a significant impact on how customers perceive your dealership. Long wait times, inconvenient schedules, and lack of transportation alternatives can lead to frustration and dissatisfaction.

Managing a service loaner program is essential for providing a seamless customer experience, but without a strong cost recovery strategy, dealerships can lose significant revenue. From unclaimed warranty reimbursements to overlooked transportation expenses, dealerships often leave money on the table.
With Connexion Mobility, dealers gain the tools and insights needed to recover costs effectively, ensuring that every eligible expense—whether from a warranty claim, shuttle ride, ridehail service, or rental reimbursement—is properly documented and processed.

Dealerships have long offered free loaner vehicles as a customer convenience, but this service often comes at a high cost with little financial return. The good news? By transitioning to a paid rental program, dealerships can offer customers more transportation choices while turning their fleet into a profit center.
With Connexion Mobility’s rental management solution, dealerships can provide customers with flexible, affordable rental options while generating consistent revenue—creating a win-win scenario for both customers and the business.