For a long time, paid rental at the dealership level was treated as a backup plan. Something you offered when a loaner was not available or a customer needed another option.
Why Paid Rental Programs Are Becoming a Profit Center for Dealership Service Departments Read More »
Service loaner programs are often evaluated based on availability and customer satisfaction.
What effective service loaner management unlocks for fixed operations Read More »
For many dealerships, shuttle service has remained largely unchanged for years. One or two drivers, a basic schedule, and a clipboard or whiteboard often define how customers are moved to and from the service department.
Why shuttle management is becoming a critical service operations function Read More »
