December 2025

For dealerships, rental fleets, and mobility services, tolls are an unavoidable part of vehicle operations. Yet for many businesses, managing toll charges remains a frustrating, error-prone process. Manual toll tracking often leads to delayed invoices, disputes with customers, and thousands of dollars in uncollected fees.

Save time and reduce errors by automating DMS entry for courtesy transportation with Connexion Mobility’s Uber for Business integration.

Many dealerships rely on courtesy loaner vehicles to provide transportation for service customers, but when loaners are unavailable or impractical, a shuttle service can be a cost-effective and convenient alternative. However, setting up a dealership shuttle program requires careful planning to ensure efficiency, cost control, and a positive customer experience.

Running a service loaner fleet is a valuable customer service offering, but without the right controls in place, costs can quickly spiral out of control. Fuel expenses, maintenance, excessive mileage, and inefficient vehicle utilization can eat into dealership profits.

Dealership service departments face constant pressure to provide excellent customer experiences while managing costs effectively. One of the most significant challenges is ensuring customers have reliable transportation when their vehicles are being serviced. Implementing a paid rental program directly addresses this need, benefiting customers by offering a predictable, transparent, and convenient transportation solution.