April 2024

Drive More Service Visits with Connexion OnDemand In the highly competitive automotive industry, dealerships must constantly seek innovative ways to increase service department revenue. Connexion OnDemand offers a game-changing solution by providing a convenient ridehail service that encourages customers to visit your dealership more frequently for maintenance and repairs. When customers know they can rely […]

In the automotive industry, operational efficiency is a crucial factor in providing exceptional customer service and maintaining a competitive edge. One of the best ways for dealers to streamline operations is by adopting a shuttle management solution that leverages data insights. This tool not only optimizes shuttle services but also provides valuable information that can drive strategic decisions. Here’s why using a shuttle management solution to harness data insights is essential for dealerships.

The key to effective loaner management is being proactive, meaning you need well-established processes, policies, and personnel to ensure success. This approach allows you to spend more time focusing on your customers and less time managing loaner vehicle logistics.

When service loaner vehicles are unavailable, dealerships often turn to rental car agencies to meet the transportation needs of their customers. However, this can be a missed opportunity. Offering paid rentals owned by the dealership provides numerous advantages over relying on external rental car companies.