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Managing a courtesy transportation program is a challenge for many dealerships. Traditional loaner fleets and shuttle services are expensive to maintain, require constant oversight, and often lead to inefficiencies that frustrate both customers and staff.
By integrating Connexion Mobility’s Uber for Business solution, dealerships can seamlessly automate ridehail services, ensuring a more cost-effective, efficient, and customer-friendly transportation experience.

For dealerships, managing a shuttle service can be a logistical challenge. Without real-time tracking and automated dispatching, inefficiencies such as long wait times, unnecessary mileage, and underutilized vehicles can drive up costs and reduce customer satisfaction.

Managing a service loaner fleet comes with financial challenges, especially when it comes to tracking mileage and fuel usage. Without proper monitoring, dealerships risk losing money on unclaimed fuel costs, excessive mileage wear, and missed warranty reimbursements.

For service managers, managing the dealership’s loaner fleet often feels like a necessary expense rather than a profit opportunity. But introducing a paid rental program can change that narrative — transforming a cost center into a revenue stream while improving operational efficiency and customer satisfaction.

Nothing frustrates customers more than long wait times, misplaced vehicles, and disorganized dealership operations. Whether they’re coming in for a test drive, picking up a service loaner, or waiting for their car after service, delays and confusion ruin their experience—and may even cost the dealership a sale.
With Connexion Mobility’s Lot Management Solution, dealerships can eliminate these frustrations by quickly locating vehicles, optimizing test drive experiences, and ensuring smooth service operations.

For businesses that put customers behind the wheel — including car dealerships, car rental agencies, and mobility services — driver’s license verification is more than just a compliance measure. Done right, it can improve operations, enhance customer trust, and even increase profitability.

Managing tolls incurred by loaner vehicles or customer rentals is often overlooked but can lead to significant hidden expenses for dealership service departments. Without effective toll management, dealerships risk not only unexpected financial burdens but also customer dissatisfaction and disputes. Implementing a streamlined toll management solution ensures smoother operations, cost control, and enhanced customer relationships.

For years, dealerships have relied on loaner vehicles and shuttle services to transport service customers, but these traditional options come with inherent limitations. Loaner cars require inventory management and maintenance, while shuttles often have fixed schedules, limited routes, and long wait times.
Integrating ridehail services (Uber/Lyft) into a dealership’s courtesy transportation program provides greater flexibility for both customers and dealership operations, ensuring a seamless, efficient, and scalable transportation solution.