A dealership shuttle service is a valuable customer offering, but if not properly managed, it can become a costly operation. Many dealerships fail to track expenses effectively, missing opportunities to recover costs from warranty reimbursements, transportation fees, and alternative ride solutions.
Recover Shuttle Service Costs Effectively with Connexion Mobility Read More »
A service loaner fleet is a valuable customer service offering, but without proper compliance and liability management, dealerships face significant risks. From unverified drivers and unauthorized vehicle use to untracked damages and missing documentation, poor oversight can lead to legal trouble, financial loss, and reputational damage.
Implementing a paid rental program within your dealership’s service department offers numerous advantages, from reducing overhead costs to improving customer experience and operational efficiency. While complimentary loaner vehicles have long been standard practice, service managers are increasingly recognizing the financial and logistical benefits of charging a nominal fee for alternate transportation.
For dealership service managers, keeping track of vehicles on the lot is a daily challenge – one that directly affects customer satisfaction, operational efficiency, and profitability. Without a proper vehicle tracking system in place, disorganization and errors can quickly add up to lost time and unnecessary costs.
Lot Management Vehicle Tracking: Why Service Managers Can’t Afford to Overlook It Read More »
