September 2025

Pick-up and Delivery Service: Why Dealerships Should Offer It to Boost Customer Satisfaction and Revenue

Pick-up and Delivery Service: Why Dealerships Should Offer It to Boost Customer Satisfaction and Revenue

In today’s competitive automotive service market, dealerships must continuously evolve to meet rising customer expectations. One of the most effective ways to accomplish this is by implementing a robust pick-up and delivery service. Not only does this offering significantly enhance customer satisfaction, but it also drives revenue growth and gives dealerships a competitive edge.

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The Future of Insurance Verification: Digital Innovation for a Smarter Business

The Future of Insurance Verification: Digital Innovation for a Smarter Business

As industries modernize to meet the demands of today’s tech-savvy customers, insurance verification is no exception. Traditional manual processes are being replaced by digital, automated solutions that are faster, more secure, and more customer-friendly – and businesses that adopt these tools early will gain a competitive edge.

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Toll Management Technology: How Dealerships Streamline Costs and Improve Customer Satisfaction

Toll Management Technology: How Dealerships Streamline Costs and Improve Customer Satisfaction

Dealership service managers understand that seemingly minor details like toll charges can create significant financial and customer service headaches. Without proper tracking, billing, and customer communication, dealerships often absorb unnecessary toll-related expenses. Advanced toll management technology offers dealerships an automated, accurate, and streamlined approach to handling tolls incurred by loaner or rental vehicles, directly improving profitability and customer experience.

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Boost Service Advisor Productivity with Connexion Mobility’s Uber for Business Integration

Service advisors are the backbone of a dealership’s service department, responsible for managing customer interactions, upselling services, and ensuring a smooth repair process. However, handling courtesy transportation logistics—managing loaners, scheduling shuttles, and coordinating rides—can consume valuable time that could be better spent assisting customers and driving revenue.

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