June 2025

How Service Loaner Mileage & Fuel Monitoring Simplifies Accounting & Warranty Processing with Connexion Mobility

How Service Loaner Mileage & Fuel Monitoring Simplifies Accounting & Warranty Processing with Connexion Mobility

Managing a service loaner fleet comes with financial challenges, especially when it comes to tracking mileage and fuel usage. Without proper monitoring, dealerships risk losing money on unclaimed fuel costs, excessive mileage wear, and missed warranty reimbursements.

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Paid Rental Programs: How Service Departments Can Drive Revenue and Efficiency

Paid Rental Programs: How Service Departments Can Drive Revenue and Efficiency

For service managers, managing the dealership’s loaner fleet often feels like a necessary expense rather than a profit opportunity. But introducing a paid rental program can change that narrative — transforming a cost center into a revenue stream while improving operational efficiency and customer satisfaction.

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Stop Frustrating Customers: How a Lot Management Solution Improves Their Experience

Stop Frustrating Customers: How a Lot Management Solution Improves Their Experience

Nothing frustrates customers more than long wait times, misplaced vehicles, and disorganized dealership operations. Whether they’re coming in for a test drive, picking up a service loaner, or waiting for their car after service, delays and confusion ruin their experience—and may even cost the dealership a sale.
With Connexion Mobility’s Lot Management Solution, dealerships can eliminate these frustrations by quickly locating vehicles, optimizing test drive experiences, and ensuring smooth service operations.

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Insurance Verification: Streamlining Operations and Improving Customer Experience

Insurance Verification: Streamlining Operations and Improving Customer Experience

For any business that hands over vehicle keys – dealerships, rental companies, or fleet services – insurance verification is no longer just a box to check. Today, it’s a critical part of delivering a fast, professional, and trustworthy customer experience, while improving internal efficiency.
In the past, insurance checks were manual and time-consuming. Staff would ask customers for their proof of insurance card, manually copy information, and sometimes miss errors or expired policies. This process often added unnecessary delays and left room for mistakes. According to a Cox Automotive survey, 46% of customers cited slow check-in as their biggest frustration during service visits or rentals.

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