March 2025

Providing a shuttle service is an excellent way for dealerships to enhance customer satisfaction, but if not managed properly, it can become an expensive and inefficient operation. Rising fuel costs, excessive vehicle downtime, inefficient routing, and high labor expenses can quickly erode profits.

Managing a service loaner fleet effectively is critical for dealership profitability and customer satisfaction. Without the right insights, dealerships risk overextending their fleet, incurring unnecessary costs, and missing opportunities to improve efficiency. That’s where data-driven decision-making comes in.