What Dealers Need to Know About Toll Fees & Multiple Tolling Agencies
The Challenges of Managing Toll Fees & Multiple Tolling Agencies for Dealerships
For dealerships that manage loaner vehicles, service vehicles, or rental fleets, toll fees can quickly become a logistical and financial headache. With multiple tolling agencies, varying fee structures, and delayed billing, dealerships often find themselves dealing with unexpected fines, administrative burdens, and customer disputes.
Connexion Mobility’s Toll Management solution eliminates these issues by automating toll tracking, ensuring accurate billing, and preventing unnecessary violations and late fees.
What Dealerships Need to Know About Toll Fees & Multiple Tolling Agencies
- Multiple Tolling Agencies = Complex Management
- No universal toll system—dealerships must track fees from different agencies across multiple states and regions.
- Each agency has unique rules, fee structures, and payment deadlines.
- Dealerships managing loaners, rentals, or service vehicles across state lines face disjointed billing and compliance challenges.
- Late Fees & Violations Add Up Quickly
- Missed toll payments often result in hefty fines and penalties.
- Toll violations can escalate, leading to registration holds or collections issues.
- Customers may fail to report toll usage, leaving dealerships responsible for unpaid charges.
- Administrative Burden on Dealership Staff
- Manually tracking toll usage across multiple vehicles and agencies is time-consuming.
- Service advisors or accounting teams must reconcile toll charges manually, increasing workload.
- Handling customer disputes over toll fees can be frustrating and delay payment recovery.
- Customer Disputes & Negative Experiences
- Customers may deny responsibility for toll charges, leading to disputes.
- Unclear toll tracking can result in billing errors, creating dissatisfaction.
- Delayed toll processing can mean customers receive invoices long after their vehicle return, causing confusion and frustration.
How Connexion Mobility’s Toll Management Solution Helps Dealerships
Connexion Mobility automates and simplifies toll fee management, preventing delays, disputes, and financial losses for dealerships.
✅ 1. Automated Toll Tracking Across Multiple Agencies
- Consolidates all toll charges into one system, no matter how many agencies are involved.
- Prevents missed payments and violations, ensuring compliance.
- Eliminates manual reconciliation and reduces administrative workload.
✅ 2. Immediate Toll Capture & Accurate Billing
- Detects toll charges in real-time, linking them to the correct vehicle and customer.
- Ensures accurate billing to customers, reducing disputes.
- Prevents the dealership from being stuck with unpaid toll fees.
✅ 3. Violation Prevention & Cost Savings
- Alerts dealerships to unpaid tolls before they become violations.
- Reduces penalties and late fees by ensuring timely payments.
- Helps dealerships avoid vehicle registration holds due to unpaid toll violations.
✅ 4. Customer-Friendly Billing & Chargeback Protection
- Provides clear, itemized toll invoices to customers, reducing confusion.
- Ensures customers are billed promptly, avoiding surprise charges weeks later.
- Protects the dealership from chargebacks and disputes with detailed toll usage records.
✅ 5. Seamless Integration with Fleet & Rental Management
- Works across loaner vehicles, rental fleets, and service loaners.
- Ensures every toll charge is accounted for, whether the vehicle is in dealership use or with a customer.
- Streamlines reporting, making it easy to track toll costs and recover expenses.
Why Dealerships Trust Connexion Mobility for Toll Management
By using Connexion Mobility’s Toll Management solution, dealerships can:
✔ Eliminate manual toll tracking and administrative burden.
✔ Ensure accurate billing and cost recovery for toll fees.
✔ Prevent toll violations and avoid costly penalties.
✔ Improve customer experience with transparent toll charge processing.
✔ Streamline fleet and loaner vehicle operations, reducing unnecessary expenses.
Take Control of Toll Management Today
Don’t let toll fees, violations, and administrative challenges drain your dealership’s time and money. Connexion Mobility’s Toll Management solution ensures a seamless, automated approach to tracking and billing tolls across multiple agencies—so your dealership can focus on customer service and profitability.
🚗 Ready to simplify toll management for your dealership?
🔗 Contact Connexion Mobility today and eliminate toll headaches!
