Connexion Mobility Service Loaner Solutions
- Optimize the efficiency of your loaner vehicle management
- Stores and manages customer data
- Generate loaner agreements on standard paper
- Accelerates the check-in and check-out process for customers
- Conduct paperless mobile write-ups with digital signature capability
- Send completed agreements to customers via email
- Minimize loan durations with overdue notifications
- Monitor vehicle damage on a per-rental basis
- Utilize a reservation system
- Facilitate split billing, enabling charges to different departments and reimbursement categories
- Comprehensive reporting dashboard featuring charts, graphs, and reports to monitor fleet performance
Simplified Design
At Connexion Mobility, we understand that every customer has unique requirements. That’s why we’ve designed our system to be highly configurable, allowing us to tailor our solution to your specific needs. We view our relationship as a partnership and are committed to quickly adapting our product to align with your individual preferences.
Rental agreements
We offer officially approved forms for all major manufacturer programs, including GM’s Courtesy Transportation Program and Ford’s Courtesy Transportation Program, thanks to our partnership with the PDP Group and their Daily Rental Insurance Program. Additionally, we can incorporate any custom forms you may have or add any additional forms your dealership requires. If you don’t have a loaner car form or aren’t part of a manufacturer program, we provide access to an extensive library of forms for all major automobile brands.
Best-In-Class Support
We understand that top-quality customer support is essential to your business’s success. That’s why we make it a priority to never leave you waiting—we don’t delay in answering your calls or responding to your emails. Our dedicated team is always available to provide immediate assistance whenever you need it. But don’t just take our word for it—visit our clients page to read testimonials from customers who praise our responsive and helpful support staff. We are committed to ensuring your satisfaction every step of the way.
What is a Dealership Service loaner Program?
Why use Connexion Mobility?
Utilizing a solution like Connexion Mobility to manage a dealership’s service loaner process can significantly enhance efficiency and customer satisfaction. One of the standout features is the integration of eSignature for customers, streamlining the loaner vehicle process by eliminating the need for physical paperwork. This not only saves time for both the dealership staff and the customers but also reduces errors associated with manual forms. With eSignatures, agreements are securely stored digitally, ensuring that all necessary documentation is easily accessible and compliant with legal standards.
Another critical advantage of Connexion Mobility is its robust reporting capabilities, which simplify the warranty submission process. Detailed reports generated by the platform provide a clear record of each loaner vehicle’s use, maintenance, and mileage, which are essential for accurate warranty claims. This feature helps dealerships avoid disputes with manufacturers over warranty coverage and speeds up the reimbursement process, ensuring that the dealership can focus more on customer service and less on administrative tasks.
In addition to eSignatures and reporting, Connexion Mobility offers advanced vehicle tracking features, which are crucial for managing a fleet of loaner vehicles efficiently. Real-time tracking allows dealerships to monitor the location and status of each loaner vehicle, reducing the risk of loss or unauthorized use. This feature also enables better scheduling and availability management, ensuring that vehicles are returned on time and ready for the next customer. By providing comprehensive oversight of the loaner fleet, Connexion Mobility helps dealerships maintain control over their assets, leading to improved operational efficiency and customer satisfaction.