Connexion Mobility Partners with Uber and General Motors
to Deliver Seamless Courtesy Transportation Experiences
Connexion OnDemand, powered by Uber, will be available to all General Motors dealerships in the US and Canada
Detroit, Michigan – November 11, 2024 – Connexion Mobility, in collaboration with Uber Technologies and General Motors, is set to improve the way GM dealerships manage their courtesy transportation operations. Connexion OnDemand introduces an elevated experience for service customers, continuing to modernize and enhance their journey.
Building on the success of the On-track platform for courtesy transportation management, and Uber’s world-leading ridehail platform, OnDemand elevates the customer journey and improves dealerships’ operational and administrative efficiency.
Seamless Courtesy Transportation Experiences
In this collaboration, Connexion’s technology – already operational at thousands of US GM dealerships – will power a seamless experience for dealers by enabling ridehail within on-track.
Connexion OnDemand enables dealers to easily book, manage, track, automate and report Uber rides – all within on track. Customers are then able to manage their journey via SMS or the Uber app, delivering a seamless customer experience.
Connexion OnDemand not only enhances the customer experience, but ensures that dealerships capture their full warranty claim entitlement automatically, quickly, and with virtually no administrative effort or audit risk.
Furthermore, dealerships will enjoy efficiencies from OnDemand’s Smart Dispatch Engine, and a combined, comprehensive view of their courtesy activities, across all modes of transportation.
XXXX XXXX, Executive Director, GM Warranty said: “This is a significant announcement for General Motors dealers. OnDemand, via on track, not only streamlines ridehail management and elevates the customer experience, but significantly improves dealers’ warranty claim submission processes.”
This collaboration signifies a commitment to industry leadership, as General Motors becomes the first global OEM to integrate ridehail management directly into its courtesy transportation management platform.
About Connexion Mobility
Connexion is a public, enterprise-grade, mobility software company servicing the global Automotive Retail industry. Its mission is to be the Connexion between Fleet Owners and the Future of Mobility, starting with courtesy transportation.
The Company’s proprietary on track and Connexion platforms incorporate embedded telemetry, fleet management, contract management and data analytics tools to help OEMs and dealerships move people, parts, and vehicles.
Connexion powers courtesy transportation for thousands of dealerships across the US, maximising their asset utilisation and increasing operational efficiency, whilst elevating the end-customer experience. For more information, visit Connexion Mobility.