Lot Management Vehicle Tracking: Why Service Managers Can’t Afford to Overlook It
Lot Management Vehicle Tracking: Why Service Managers Can’t Afford to Overlook It
For dealership service managers, keeping track of vehicles on the lot is a daily challenge – one that directly affects customer satisfaction, operational efficiency, and profitability. Without a proper vehicle tracking system in place, disorganization and errors can quickly add up to lost time and unnecessary costs.
Studies reveal that dealerships misplace or lose track of up to 3% of their inventory each year, leading to thousands of dollars in wasted productivity and replacement costs. Worse yet, the National Insurance Crime Bureau (NICB) reported that nearly 700,000 vehicles were stolen in the U.S. in 2023, with dealership lots often targeted due to lax controls and poor visibility.
For service departments in particular, inefficient vehicle location eats into valuable time. According to industry data, service advisors and porters spend an average of 20-30 minutes per day searching for vehicles. Over a month, that equates to 10-15 hours per employee – time that could otherwise be spent on revenue-generating tasks or enhancing the customer experience.
Vehicle tracking technology solves this problem by giving your team real-time visibility of every car on the lot. GPS-enabled tags and digital dashboards let staff instantly pinpoint the location of any vehicle, reducing search times by up to 90%. This level of control not only protects your fleet from theft but also ensures faster check-ins, smoother deliveries, and happier customers.
In a competitive market where service lane throughput and customer satisfaction are key, service managers can’t afford the inefficiencies of manual lot management. Adopting a vehicle tracking system improves operational control, protects dealership assets, and saves countless hours – all while delivering the level of service today’s customers expect. The statistics speak for themselves: tracking vehicles means tracking success.
