Boost Dealership Service Revenue with Connexion Mobility’s Pickup & Delivery Solution
How Connexion Mobility’s Pickup & Delivery Solution Boosts Dealership Service Revenue
As dealerships look for new ways to increase service revenue, one of the most effective strategies is offering pickup and delivery for vehicle maintenance and repairs. Customers today expect convenience and efficiency, and dealerships that provide at-home vehicle pickup and return services can attract more business, increase repair orders, and enhance customer retention.
With Connexion Mobility’s Pickup & Delivery Solution, dealerships can automate scheduling, optimize logistics, and generate more service revenue without increasing overhead.
Why Pickup & Delivery Drives Higher Service Revenue
Traditional dealership service models rely on customers bringing their vehicles in for maintenance. However, many potential customers delay or skip service appointments due to:
🔹 Busy schedules that make visiting the dealership inconvenient.
🔹 Concerns about transportation while their vehicle is being serviced.
🔹 Lack of urgency to schedule minor repairs or routine maintenance.
Offering pickup and delivery removes these barriers, making it easier for customers to commit to service appointments and for dealerships to increase revenue per repair order (RO).
How Connexion Mobility’s Pickup & Delivery Solution Increases Service Revenue
✅ 1. Attract More Service Customers
- Many customers postpone maintenance because of the hassle of dropping off their vehicle.
- Offering pickup & delivery gives customers an easy, stress-free way to get their car serviced.
- Expands your reach to customers who might otherwise choose independent repair shops.
💡 Revenue Impact: More appointments mean more repair orders and increased service department revenue.
✅ 2. Increase Customer Repair Order Spend
- Customers who schedule pickup & delivery are more likely to approve additional repairs since they don’t have to worry about transportation.
- Technicians can identify additional service needs during inspections and recommend upsells.
- Service advisors can pre-sell maintenance packages before the vehicle even arrives.
💡 Revenue Impact: Higher average repair order (ARO) values and increased customer pay ROs.
✅ 3. Capture High-Value & Fleet Customers
- Business owners and fleet operators need regular service but can’t afford vehicle downtime.
- Pickup & delivery makes it easy for fleet managers to schedule routine maintenance without disrupting operations.
- Dealerships can secure long-term service contracts with business clients, generating steady, recurring revenue.
💡 Revenue Impact: Adds fleet customers who bring multiple vehicles for regular service.
✅ 4. Reduce No-Shows & Last-Minute Cancellations
- Customers often cancel appointments because they can’t find time to bring in their car.
- Offering pickup & delivery eliminates this friction, ensuring more scheduled appointments turn into completed ROs.
- Automated appointment reminders and real-time tracking improve customer follow-through.
💡 Revenue Impact: Reduces lost revenue from no-shows and keeps service bays full.
✅ 5. Improve Customer Retention & Lifetime Value
- Customers who use pickup & delivery are more likely to return for future service.
- Convenience builds loyalty, making your dealership their go-to service provider.
- Increased customer retention leads to more repeat business and long-term revenue growth.
💡 Revenue Impact: Retaining service customers boosts long-term dealership profitability.
Why Connexion Mobility is the Best Solution for Pickup & Delivery
Connexion Mobility’s automated, streamlined system helps dealerships maximize service revenue without adding complexity or extra staff.
🚀 Key Features That Drive Revenue Growth:
✔ Automated Scheduling – Customers can easily book pickup & delivery online, increasing service appointments.
✔ Real-Time Tracking – Service advisors and customers can track vehicle pickups and returns, improving efficiency.
✔ Optimized Routing – Reduces travel time, allowing more pickups per day.
✔ Digital Approvals & Payments – Customers can authorize additional services remotely.
✔ Seamless DMS Integration – Ensures accurate billing and repair order tracking.
Turn Your Pickup & Delivery Service into a Profit Center
Rather than seeing pickup & delivery as an added cost, dealerships can use Connexion Mobility to turn it into a high-value revenue stream.
The ROI of Pickup & Delivery with Connexion Mobility:
✔ More service appointments = More repair orders
✔ Higher repair order spend = Increased profit per customer
✔ Reduced no-shows = Maximized service bay utilization
✔ Improved retention = Long-term revenue growth
🚗 Ready to increase your service revenue with Connexion Mobility?
🔗 Contact us today to implement a profitable pickup & delivery solution!
